Fastest route: the support page
americanexpress.com/us/customer-service?inav=en_us_menu_help
Phone numbers
Chat and social
- X (Twitter) @americanexpress
Help pages
- Support page americanexpress.com/us/customer-service?inav=en_us_menu_help
- Help centre americanexpress.com/en-us/travel/help-center
- Contact page americanexpress.com/en-us/support/contacts
- FAQ americanexpress.com/us/customer-service
Opening hours
- Mon to Fri: 8 am to 12 am EST
- Sat: 10 am to 6:30 pm EST
- Mon to Fri: 9 am to 10 pm ET (excluding holidays)
- Mon to Fri: 9:00 am to 7:00 pm EST (hours may vary up to 9 pm EST)
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