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Quick Help Support

CarMax customer service

United States
Last checked 21 October 2026
Official site carmax.com

Fastest route: the support page

carmax.com/help-center

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Phone numbers

(800) 519-1511 Customer Service Listed on carmax.com
(866) 629-0144 Listed on carmax.com/help-center
(800) 925-3612 Contact CarMax Auto Finance Listed on carmax.com/help-center
(888) 922-7629 Richmond, VA Listed on carmax.com/help-center

Help pages

Support page carmax.com/help-center
FAQ carmax.com/faq/skye

Address

Address CarMax Home Office 12800 Tuckahoe Creek Parkway Richmond, VA 23238 Phone (800) 519-1511

Address The CarMax Foundation Attn: Marketing, Foundation 12800 Tuckahoe Creek Parkway Richmond, VA 23238 Email kmxfoundation@carmax.com

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