Direct Line customer service

Phone numbers

• 0345 246 3761 Listed on directline.com
• 0345 301 5034 Direct Line for Business Listed on directline.com
• 0345 246 1558 Green Flag Listed on directline.com
• 0345 246 8539 Privilege Listed on directline.com
• 01733 300017 Darwin Insurance Listed on directline.com
• 0345 878 5024 NIG Listed on directline.com
• 0344 892 8000 DLG Legal Services Listed on directline.com
• 0800 051 0122 How to get in touch Listed on directline.com/complaints

Chat and social

• Live chat Chat on directline.com Provider: Genesys Who answers: AI first
• WhatsApp 0345 246 1788
• X (Twitter) @DirectLine

Help pages

• Support page directline.com/help/dealing-with-difficult-times
• Help centre directline.com/help
• Contact page directline.com/help/money-worries

Complaints

• Complaints page directline.com/complaints
• Ombud or regulator Financial Ombudsman Service financial-ombudsman.org.uk
• Ombud or regulator help.financial-ombudsman.org.uk help.financial-ombudsman.org.uk/help

Address