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first direct customer service

United Kingdom
Last checked 21 October 2026
Official site firstdirect.com

Fastest route: live chat

Go to firstdirect.com

Phone numbers

0345 610 0100 General enquiries Listed on firstdirect.com/contact-us
0345 610 0103 Mortgages Listed on firstdirect.com/contact-us
0345 587 3967 Savings Listed on firstdirect.com/contact-us
0345 051 1378 Feedback and complaints Listed on firstdirect.com/contact-us
0345 600 2424 Listed on firstdirect.com/contact-us
0800 482 448 Listed on firstdirect.com/contact-us
0800 051 7464 From the UK Listed on firstdirect.com/contact-us
0800 046 8311 Listed on firstdirect.com/contact-us

Chat and social

Live chat Chat on firstdirect.com Provider: LivePerson Who answers: AI first
X (Twitter) @firstdirect

Help pages

Support page firstdirect.com/help/life-events/bereavement
Help centre firstdirect.com/help
Contact page firstdirect.com/contact-us

Opening hours

Lines are open 8am to 8pm Monday to Friday, 8am to 6pm Saturday, and 9am to 6pm Sunday.
We’re available 8am to 10pm Monday to Thursday, 8am to 9pm Friday, 8am to 8pm Saturday and 9am to 8pm Sunday.
Lines are open 8am to 10pm Monday to Friday, and 8am to 7pm Saturday and Sunday.
Lines are open 8am to 10pm Monday to Friday and 8am to 7pm Saturday and Sunday.

As published on firstdirect.com

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