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HSBC UK customer service

United Kingdom
Last checked 21 October 2026
Official site hsbc.co.uk

Fastest route: live chat

Go to hsbc.co.uk

Phone numbers

0345 740 4404 From the UK Listed on hsbc.co.uk/help/feedback-and-complaints
0345 770 7070 Premier customers Listed on hsbc.co.uk/help/feedback-and-complaints
0345 760 6060 Customers Listed on hsbc.co.uk/help/feedback-and-complaints
0345 300 5899 Make a claim by phone Listed on hsbc.co.uk/insurance/home/claims
0800 051 1715 Legal expenses Listed on hsbc.co.uk/insurance/home/claims
0345 300 0959 Home emergency cover Listed on hsbc.co.uk/insurance/home/claims
0345 300 5898 Or, you can give us a call on Listed on hsbc.co.uk/insurance/home/claims
01226 261010 From outside the UK Listed on hsbc.co.uk/help/feedback-and-complaints

Chat and social

Live chat Chat on hsbc.co.uk Provider: LivePerson Who answers: Not yet confirmed
X (Twitter) @HSBC_UK

Help pages

Support page hsbc.co.uk/help/card-support
Help centre hsbc.co.uk/help
Contact page hsbc.co.uk/contact
FAQ hsbc.co.uk/help/card-support/debit-card-inactive

Complaints

Complaints page hsbc.co.uk/help/feedback-and-complaints
Ombud or regulator financial-ombudsman.org.uk financial-ombudsman.org.uk/make-complaint
Ombud or regulator Financial Ombudsman financial-ombudsman.org.uk/publications/complaints-data.html

Opening hours

Monday to Friday 08:00 to 20:00
Saturday 08:00 to 14:00
Lines are open 8:00 to 20:00 Monday to Friday, 9:00 to 17:00 on Saturdays and 10:00 to 16:00 on Sundays. On public holidays, opening hours may vary.

As published on hsbc.co.uk

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