Fastest route: the support page
hyperoptic.com/support
Phone numbers
Chat and social
- X (Twitter) @Hyperoptic
Help pages
- Support page hyperoptic.com/support
- Contact page hyperoptic.com/support/contact-us
Complaints
- Ombud or regulator Ofcom Broadband Terminology Research March 2023. ofcom.org.uk/siteassets/resources/documents/consultations/category-1-10-weeks/254969-improving-broadband-information-for-customers-/associated-documents/broadband-info-terminology-report.pdf
Opening hours
- Get help 3x faster with live chat within my account. Customer support is available 24/7. For new orders, chat is available Monday to Friday, 9am to 7pm.
- Available Monday to Saturday 8am to 8pm and 9am to 5pm on Sunday
- Available Monday to Friday 9am to 5pm
Link to this page
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