Quick Help Support

Loot customer service

Fastest route: the support page

loot.co.za/content/help

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Phone numbers

Email

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Help pages

Opening hours

  • Our Returns Team office hours are 9am to 4pm, Monday to Friday, so any e-mails sent outside of these hours will only be responded to on the next working day.
  • We're open for collections from 8:30am to 4:30pm, Monday to Friday. 8.30am to 1pm on Saturdays, and closed on Sundays and public holidays.
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