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NatWest customer service

United Kingdom
Last checked 21 October 2026
Official site natwest.com

Fastest route: live chat

Go to natwest.com

Phone numbers

0800 096 9527 Listed on natwest.com/support-centre/contact-us.html
0345 246 0449 NatWest Home Insurance Listed on natwest.com/support-centre/contact-us.html
0370 333 9091 General Credit Card queries UK Listed on natwest.com/support-centre/contact-us.html
01268 508018 General Credit Card queries Overseas Listed on natwest.com/support-centre/contact-us.html
0370 333 9092 Credit Card applications UK Listed on natwest.com/support-centre/contact-us.html
0345 300 3694 Reward Black general queries UK Listed on natwest.com/support-centre/contact-us.html
0345 788 8444 General Loan or Overdraft queries UK Listed on natwest.com/support-centre/contact-us.html
0131 549 8888 Listed on natwest.com/support-centre/contact-us.html

Chat and social

Live chat Chat on natwest.com Provider: LivePerson Who answers: Mixed

Help pages

Support page natwest.com/life-moments/bereavement.html
Help centre natwest.com/support-centre.html
Contact page natwest.com/support-centre/contact-us.html

Complaints

Complaints page personal.secure1.natwest.com/app/CPN0060
Ombud or regulator financial-ombudsman.org.uk financial-ombudsman.org.uk/make-complaint
Ombud or regulator Financial Ombudsman Service Website financial-ombudsman.org.uk

Opening hours

Opening hours: Mon to Fri 8am to 6pm, Sat 9am to 4pm, Sun Closed. Excluding public holidays.
Available Mon to Fri 8am to 8pm, Sat 9am to 5pm, bank holidays 9am to 5pm (excluding Christmas Day, Boxing Day, New Year’s Day and Easter Sunday).
Available Mon to Fri 8am to 6pm
Available Mon to Fri 8am to 7pm, Sat 10am to 3:30pm

As published on natwest.com

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