Throughout these terms and conditions, QuickHelpSuppport Pty Ltd is referred to as “we,” “us”, “our”, “QuickHelpSuppport”, “QuickHelpSuppport.com” and “QHS”. Your use of any information on this website, including the purchase of any of our products, is subject to the terms and conditions set forth below, which govern both your access to and use of that information.

By using the Quick Help Support website, you implicitly agree to abide by our Terms and Conditions, Privacy Policy, and Disclaimer, which may be altered without prior notice. Your continued use of the site post any modifications signifies your acceptance of these revised terms. We encourage regular review of these policies to ensure ongoing compliance.

Goods and Services Descriptions

We make every effort to ensure that our items are described as accurately as possible on our website; however, we cannot guarantee that the description is accurate. If we become aware of any inaccuracies in the description, we reserve the right to correct any errors or omissions.

Images are provided for illustrative purposes only, and we make no guarantee that any image will reproduce in true color or that any specific image will reflect or depict the entire design or options associated with that product. Images on this website are provided solely for illustration purposes.

Product Purchases

  1. Product Availability and Pricing
    Our website endeavors to maintain an updated product listing. However, actual product availability and pricing are managed and fulfilled by our partners, such as Amazon and advertisers on Google Adsense, and as such, we cannot guarantee the accuracy and availability of product listings.
  2. All listed prices are denominated in US dollars (USD) and include Goods and Services Tax (GST). A link on our homepage will guide you to our price list, and we reserve the right to adjust pricing at our discretion without prior notice.
  3. Personal Information and Data Security
    Purchase processes, including the collection of your name, address, email, and contact number, may be managed by third-party platforms, such as Amazon. While we uphold stringent data protection practices, we cannot be held accountable for any data mishandling on their part.
    Your provision of personal information indicates your acknowledgment and agreement that we are not liable for any unauthorized use or mishandling of this data due to transmission errors, viruses, or other malicious software.
  4. Order Processing and Acceptance
    Your order will either be accepted or declined within a one-week timeframe. Should you not receive any communication from us within seven days, please consider your offer declined, most likely due to product unavailability. Explicit reasons for rejection may not necessarily be communicated.
  5. Product Delivery and Ownership
    Products will be shipped as per the instructions available on our website. Title to the products transfers to you upon our receipt of full payment, in compliance with the payment procedures outlined at the point of your order.
  6. Shipping Risks
    The risk of loss or damage to the goods transfers to you once the items have been dispatched. Therefore, it is crucial to review our shipping and return policies, available on our website, to understand your rights and obligations once the products are in transit.

Purchased Item Returns

Adherence to Partner Policies

Please note that as most purchases are managed by Amazon or fulfilled by advertisers on Google Adsense, your purchase and return process may be primarily governed by their respective policies and procedures. Always refer to Amazon’s return policy or the relevant advertiser’s policy on Google Adsense for comprehensive guidance.

Our Return Assurance

  • Damaged or Defective Items: In the unfortunate event that you receive a damaged or defective item, we stand ready to assist you. Please connect with us through the “contact us” link on our website, where detailed instructions and conditions for initiating a return for such items are available.

Refund Commitment

  • If a suitable replacement or exchange for the returned items is not available at the time of the return processing, we assure you that we will facilitate a refund.
  • The amount initially debited for the transaction, inclusive of packaging and delivery costs, will be credited back to your original mode of payment (e.g., credit card).

Points to Consider

  • For seamless processing, ensure all returns are in alignment with the conditions and timelines stipulated in our guidelines, available on the return policy page on our website.
  • Please ensure that you retain all original packaging and documentation that accompanied your order as it may be needed during the return process.

Disclaimer

Your usage of our platform and engagement in purchasing activities denotes your acceptance of the return policies of our partners (like Amazon and Google Adsense advertisers) and adherence to their procedures, alongside the above-highlighted terms.

Site accessibility

Limited License Grant

When visiting our website, you are provided with a limited license, permitting you to access and utilize the information available exclusively for personal use.

Content Usage and Copyright Respect

  • You may download a copy of the content from our website to your computer, strictly for personal use. Ensure that all copyright symbols, trademarks, and other proprietary notices remain unaltered and intact during this process.
  • Engaging in any other form of our material usage constitutes a violation of our intellectual property rights, potentially leading to legal actions taken against you.

Restrictions on Content Distribution

  • Unauthorized copying, reproducing, republishing, distributing, or displaying any information from our website is strictly prohibited without our prior written consent. Exceptions are only applicable as per provisions under the Copyright Act 1968 (Cth).

Data Extraction and Technology Use Limitations

  • Your access and use rights do not extend to utilizing data mining, robots, or other data extraction methods; this limitation is intrinsic to the usage license provided.
  • You are strictly prohibited from metatagging or mirroring our website without our explicit prior written approval. Should we ascertain that our website is being mirrored or our metatag is utilized by your website, we reserve the right to undertake appropriate actions, beginning with issuing a formal notice.

Notes

  • Please note that unauthorized use or infringement upon our intellectual property rights can and will be met with legal recourse.
  • Regularly revisiting our terms ensures you remain in adherence to our website usage policies.

Hyperlinks

Linking to External Websites

From time to time, our website may feature links directing users to external websites. These links are furnished solely for your convenience, and we hold no accountability for the content, maintenance, or adherence to privacy standards of any linked website. The provision of a link to another website does not signal our endorsement, sponsorship, or approval of the operator of the external website or its content and/or products.

Creating Hyperlinks to Our Website

We welcome and encourage you to create hyperlinks to our website. This is particularly applicable to journalists, bloggers, and other content creators who wish to reference our content.

Terms for Linking:
  • Responsibility & Costs: You will be solely accountable for, and assume all costs associated with, creating and maintaining any such linkage.
  • Integrity of Content: You must not alter any information on our website, including intellectual property notices, while creating a hyperlink.
  • No Framing: You are prohibited from framing or reformatting any of our pages, files, images, text, or other materials when creating a link to our website.
Encouragement for Content Creators:
  • Content Sharing: We support and encourage content creators, journalists, and industry commentators to link to our content, provided it is in a fair and legal manner that does not damage our reputation.
  • Transparent Attribution: Please ensure accurate and transparent attribution of our content and acknowledge our website as the source when creating a hyperlink.

Note

Always consider that the respectful and lawful use of our content and creation of hyperlinks is crucial. Failure to adhere to these guidelines may prompt us to seek removal of the offending links. We reserve the right to require the removal of any link, particularly in instances where it is used in a derogatory, harmful, or misleading context.

Copyrights

Ownership and Rights

All content on this website, encompassing applets, graphics, photographs, and layouts, is under our copyright ownership or licensed for our use. This applies equally to all trademarks, brands, and logos identified by the symbols TM or ®, whether owned outright by us or utilized under license.

User Interaction and Comments

When sharing your thoughts through Comments on our website, you agree and acknowledge:

  • Responsibility: You are solely responsible for your Comment’s content.
  • Legality and Originality: You ensure the legality and originality of the content you provide.
  • Content Rights: You confirm adherence to applicable copyright laws and rights.

Respectful Use and Permissions

While interacting with our website and content, kindly note:

  • No Implicit Permissions: Use of our website does not confer the right to utilize any of our marks or copyrighted material for commercial purposes.
  • Explicit Permission Required: Any commercial use of our marks or copyrighted material requires our prior written approval.

Dedicated Research and Authenticity

We diligently research each topic and endeavour to ensure the authenticity and accuracy of the content presented. However, users are encouraged to independently verify information before relying on it for critical purposes.

Disclaimers

Accuracy and Warranties

While meticulous efforts have been put forth to ensure the preciseness of the information on our website, we do not provide any express or implied warranties, such as but not limited to, implied warranties of title, merchantability, or fitness for a specific purpose, applicable to the fullest extent permissible under United States law. No warranty or condition, implied or otherwise, is offered, and any potential implication thereof is expressly negated and excluded.

System Safety and Security

Though we strive to maintain our website free from viruses, worms, Trojan horses, and other malicious software, we cannot assume liability for any damage inflicted on your computer system arising from usage of our website or any externally linked website.

Third-party Content and Endorsements

Periodically, our website may feature third-party content, including advertisements or endorsements related to products or services from other businesses. Responsibility for the content of such material rests solely with the respective owners, and we shall not be held accountable for any inaccuracies, errors, or omissions contained therein.

It is crucial to note that users should exercise due diligence and verify information from our website before acting upon it. Our aim is to facilitate informative and secure browsing, but the responsibility for safeguarding personal systems and validating data reliability rests with the user.

Guarantees and warranties

Definition and Relationship

Your role as a consumer and our position in relation to the provision of products or services is subject to specific legal frameworks. As QHS operates primarily as an Amazon affiliate and also features advertisements via platforms like Google AdSense, our offered products and services are primarily governed by the policies of Amazon and Google’s advertisers.

Policies and Guarantees from Third Parties

Our platform redirects you to purchase items directly from Amazon or from advertisers utilizing Google AdSense. Consequently:

  • For products purchased through Amazon, any warranties, guarantees, and conditions related to product defects, replacements, or refunds are subjected to Amazon’s Policies.
  • For goods and services discovered via Google AdSense advertisers, respective policies of the individual advertisers apply.

Disclaimer of Direct Liability

QHS does not directly sell products or services and thus does not provide explicit warranties or guarantees for them. We facilitate your access to third-party vendors, and thus, any claim, complaint, or issue related to guarantees, defects, or customer satisfaction should be directed to the respective seller or service provider.

Notifications and User Data

In instances where our platform might engage in activities related to data management or repair services:

  • Be advised that any repair or modification to digital goods or user-generated content may result in data loss.
  • If we provide options involving refurbished goods or parts for repairs, it will be explicitly communicated to you.

Legal Compliance and Consumer Protection

In our operations and affiliations, we aim to comply with applicable U.S. consumer protection laws, including the Consumer Protection Act, though our direct obligations may be limited due to our role as an affiliate and advertiser platform.

Limitation of Liability

Our obligation and liability regarding your interaction with our platform, and any third-party sellers or service providers we link to, are profoundly influenced by our operational status as an affiliate and advertisement platform in the United States.

Non-Consumer Consideration

If you are not classified as a “consumer” under applicable U.S. law, the following conditions apply:

  • QHS’s liability, especially pertaining to any breach of implied warranty or condition, is confined to the greatest extent permissible under the law. Any responsibility or remedy might be restricted to:
    • The resupply of the services, or
    • The payment of the cost of having the services supplied again.
  • We will not be accountable for any indirect, incidental, or consequential loss or damage that you may experience as a direct or indirect outcome of using our services.

Disengagement from Third-Party Transactions

Notwithstanding your classification, be cognizant that:

  • QHS accepts no liability for the content, products, services, or communications emanating from third-party sellers, advertisers, or other users of our platform. Our function is to facilitate your discovery of services and products by connecting you to external platforms.
  • We are extricated from and do not participate in, the direct transactions between you and third-party sellers or advertisers.

Consumer Engagement and Rights

If you are considered a consumer under U.S. law, this section might not be construed to restrict your statutory rights or our liability in ways that are not permitted under applicable consumer protection laws. Kindly refer to specific consumer protection laws and guidelines for comprehensive insights into your rights and our concomitant obligations.

Additional Stipulations

  • QHS’s liability is limited to the maximum extent allowable under current U.S. law.
  • The limitations above pertain to losses, damages, or liabilities directly or indirectly related to your use or inability to use our services, products, or information, even if we have been advised of the possibility thereof.

Indemnity

By utilizing our website, you, the user, expressly acknowledge and agree to the following indemnity provisions, intended to provide robust protection to QHS and its affiliates:

  1. Indemnity Obligation:
    • You shall indemnify, defend, and hold harmless QHS, its officers, directors, employees, agents, licensors, and their respective successors and assigns, from and against any and all claims, demands, liabilities, costs, or expenses whatsoever, including, without limitation, legal fees and disbursements, resulting directly or indirectly from:
      • Your breach of any of the terms and conditions of this agreement.
      • Your access to, use, misuse, reliance upon, or inability to access or use the website, its content, or any other information obtained through the website.
  2. Comprehensive Protection:
    • The indemnity extends to all forms of claims, including but not limited to lawsuits, allegations, damages, liabilities, judgments, costs, and any other potential legal repercussions arising from or related to your use or misuse of our website, violation of laws, or violation of the rights of a third party.
  3. Legal Defense:
    • In the case of any action, lawsuit, or proceeding (collectively referred to as “Claims”) brought against QHS by a third party in relation to your actions, you agree to exert all reasonable efforts to defend QHS against such Claims.
    • You agree that QHS reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.
  4. Cooperation:
    • You agree to provide full cooperation in defending any Claim, including providing any documentation, information, and other materials necessary for QHS to establish its defense.
  5. Enforcement:
    • You acknowledge that the indemnity obligation shall survive any termination or discontinuation of your use of the website.

Force Majeure

In utilizing our website or engaging in any contractual relations with QHS, you explicitly accept the stipulations outlined below concerning the concept of Force Majeure. This agreement seeks to establish a clear understanding and acceptance of actions and conditions during such unprecedented and unforeseeable events.

  1. Definition of Force Majeure:
    • “Force Majeure” refers to any event or circumstances that is beyond the reasonable control of QHS, which prevents or substantially impairs QHS’s ability to perform its obligations under this agreement, including but not limited to: acts of God, governmental actions, war or national emergency, acts of terrorism, protests, riot, civil commotion, explosion, flood, epidemic, lockouts, strikes or other labor disputes, or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials.
  2. Delay and Termination Rights:
    • Should QHS be delayed, hindered, or prevented from performing its contractual obligations due to a Force Majeure event, QHS shall not be deemed to be in breach of its obligations nor shall it incur any liability to you.
    • In the event a Force Majeure circumstance persists for a period of more than 30 days, QHS shall have the absolute discretionary right to terminate any active agreement or contract with you.
    • A minimum notice period of 7 days will be provided to you prior to the termination of the agreement.
  3. Notice Requirement:
    • QHS commits to inform you at the earliest feasible instance when a Force Majeure event occurs, providing details regarding the event and its potential impact on our ability to perform.
    • You shall also communicate with QHS, within a reasonable time, acknowledging the occurrence of the Force Majeure event.
  4. Limitation of Liability:
    • QHS shall not be held liable for any delay, failure, suspension, or termination of any contract or agreement arising directly or indirectly from a Force Majeure event.
    • QHS shall not incur any liability for any direct or consequential loss that you may suffer due to a delay or failure in the delivery of services or goods arising from a Force Majeure event.
  5. Resolution and Continuation:
    • Upon cessation of the Force Majeure event, QHS will seek to resolve any disruptions and reinstate the fulfillment of its contractual obligations as expediently as possible.
    • QHS may choose, at its discretion, to continue with the contract if it deems the continuation to be viable post the cessation of the Force Majeure event.

Jurisdiction

In accessing our website or utilizing our services, you explicitly accept and agree to be bound by the terms delineated below concerning legal jurisdiction and dispute resolution.

  1. Governing Law:
    • These terms and conditions, as well as any dispute or claim arising out of or related to them, their subject matter, or their formation (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of the United States of America.
  2. Jurisdiction:
    • Any claims, legal proceeding, or litigation arising in connection with the services will be brought solely in the United States, and you consent to the jurisdiction of and venue in such courts and waive any objection as to inconvenient forum.
    • If you are accepting these terms on behalf of a United States government entity that is legally unable to accept the controlling law, jurisdiction, or venue clauses above, then those clauses do not apply to you. For such United States federal government entities, these Terms and any action related thereto will be governed by the laws of the United States of America (without reference to conflict of laws) and, in the absence of federal law and to the extent permitted under federal law, the laws of the State of [Your State], excluding choice of law.
  3. Severability:
    • Should any provision of these terms and conditions be deemed invalid or unenforceable by a court or regulatory authority of competent jurisdiction, such provision shall be reformed only to the extent necessary to make it enforceable under the laws applicable.
    • The invalidity or unenforceability of one provision shall not affect the validity or enforceability of any other provision herein, and the remaining provisions will continue with full force and effect.

Privacy

Your Information and Our Commitment

Navigating through our website might entail sharing personal information with us, a responsibility we do not take lightly. We pledge to manage your data with paramount care, employing relevant and substantial security measures to safeguard it against unauthorized access or loss.

Security Assurance

While we strive to protect your information to the best of our capabilities:

  • We cannot guarantee absolute security for the data transmitted to our platform due to the inherent vulnerabilities present in online data transmission.
  • Consequently, any data you transmit to us is sent at your own risk, even in the light of our rigorous efforts to maintain the safety and security of your information.

Proactive Security

We continuously work towards implementing advanced security protocols and measures to enhance the safeguarding of your data. However, we humbly acknowledge the impossibility of absolute security in the digital realm, especially concerning data transmission over the internet.

Your Prudent Participation

As you engage with our platform, considering the aforementioned points, it’s crucial to exercise prudent discernment regarding the data you choose to share, ensuring it is in alignment with your personal comfort and risk tolerance concerning online interactions.

Acknowledgement

By using our website and transmitting information to us, you acknowledge the associated risks and convey your understanding and acceptance of the aforementioned conditions regarding data transmission and security.