Throughout these terms and conditions, QuickHelpSuppport Pty Ltd is referred to as “we,” “us,” and “our” (ABN 90 561 136 245). Your use of any information on this website, including the purchase of any of our products, is subject to the terms and conditions set forth below, which govern both your access to and use of that information.
We reserve the right to modify this Notice at any time, and your continued use of the website following any changes will be interpreted as your acceptance to be bound by these terms and conditions in their updated form. As a result, we strongly advise you to read these terms and conditions carefully each time you visit our website.
Goods and Services Descriptions
We make every effort to ensure that our items are described as accurately as possible on our website; however, we cannot guarantee that the description is accurate. If we become aware of any inaccuracies in the description, we reserve the right to correct any errors or omissions.
Images are provided for illustrative purposes only, and we make no guarantee that any image will reproduce in true color or that any specific image will reflect or depict the entire design or options associated with that product. Images on this website are provided solely for illustration purposes.
We make every effort to keep our product list current; however, we do not guarantee the availability of any product advertised on our website and make no such promises.
All prices are in US dollars (USD), and Goods and Services Tax (GST) is already included. You can find a link to our price list on our website’s homepage, and please keep in mind that we reserve the right to change our rates at any time.
We require personal information such as your name, address, email address, and a phone number where we can reach you when you make a purchase with us. We promise to treat this information with the utmost care; however, by providing it to us, you agree that we are not liable for any improper use of it that may occur as a result of a transmission error, a virus, or other malicious software.
We guarantee that within the next week, we will either accept or decline your order. If we do not respond within seven days, we will assume that your offer has been rejected. We are not required to provide reasons for rejecting your purchase offer; however, the fact that we do not currently have that product in stock will almost certainly be the reason we reject your offer.
The ordered product(s) will be delivered in accordance with the instructions provided on our website. Title to the products will be transferred to you once we have received full payment. Our payment policies are explained on the page where you place your order.
When we ship the items to you, you assume the entire risk of the goods being lost or damaged in transit.
Purchased Item Returns
We guarantee that if the goods sent to you are broken or defective in any way, we will compensate you for the cost of the item. If you want to return a damaged or defective product, please contact us via the “contact us” link on our website. This page explains the conditions that must be met in order to return items of this type.
If we are unable to replace or exchange the returned products at the time of the return, we guarantee that we will credit your credit card for the amount initially debited for the transaction, which will include the cost of packaging and delivery.
When you visit our website, we grant you a limited license that allows you to access and use the information we provide for personal purposes.
You may save a copy of the content found on this website to your computer for personal use only, but you must ensure that no copyright symbols, trademarks, or other proprietary notices are altered or removed in the process. Any other use of our material violates our intellectual property rights, and we will take legal action against you.
You may not copy, reproduce, republish, distribute, or display any of the information on this website without our prior written consent, unless you do so in accordance with the provisions of the Copyright Act 1968. (Cth).
The right to access and use the information on our website does not include the right to use data mining robots or other extraction methods, and this restriction is part of the license to use the information. Under the terms of the license, you are not permitted to metatag or mirror our website unless you first obtain our prior written permission. If we discover that your website is mirroring or utilizing our metatag, we reserve the right to notify you of our intent to do so.
On occasion, this website may provide links to content on other websites. These links are provided for your convenience only, and we accept no responsibility for the content, upkeep, or compliance with privacy standards of any website to which we link. If we provide a link on our website that directs users to another website, it does not imply that we endorse, promote, or sponsor the operator of the other website or the content and/or products that that other website offers.
You are welcome to create a link to our website. You will be solely responsible for, and bear all costs associated with, any such linkage. You may not change any of the information on our website, including any intellectual property notices, and you may not frame or reformat any of our pages, files, photos, text, or other materials when you link to our website.
Legal Defense of One’s Own Ideas
We either own all of the copyright to everything on this website, including the applets, graphics, photos, and layouts, or we have a license to use those items.
This website contains several trade marks, brands, and logos that can be identified by the symbols TM or ®. We own these trade marks, brands, and logos outright, or we have a license to use them. Your use of our website does not grant you permission to use any of those marks in any commercial capacity unless you first obtain our prior written permission.
If you choose to share your thoughts with us in the form of Comments, you acknowledge and agree that you are solely responsible for the content of your Comments, including their legality, originality, and copyright protection.
Although we have made every effort to ensure the accuracy of the information on our website, we make no express or implied warranties, including, but not limited to, implied warranties of title or implied warranties of merchantability or fitness for a particular purpose.
Any condition or warranty that could be inferred from these terms and conditions is disclaimed and excluded to the fullest extent permitted by law.
Despite our efforts to ensure that our website is free of viruses, worms, Trojan horses, and other malicious software, we cannot be held liable for any damage to your computer system that results from your use of our website or any other website linked to ours.
We may occasionally host third-party content on our website, such as advertisements or endorsements for products or services offered by other businesses. The people who own the material in question are responsible for its content; we cannot be held liable for any errors or omissions in the material in question.
Guarantees and warranties are legally required to protect consumers.
Schedule 2 of the Competition and Consumer Act of 2010, also known as the “C&C Act,” defines a consumer. According to the C&C Act, we are considered a supplier of either products or services to you; additionally, the C&C Act provides you with statutory guarantees in your capacity as a consumer. The following provisions have been added to the Standard Terms and Conditions:
In accordance with C&C Act Schedule 2, and
Those legally required guarantees, all of which we will provide to you if you are a consumer.
If you are a consumer of our goods or services within the meaning of Schedule 2 of the C&C Act, we give you a warranty that if they are defective at the time of supply to you, the following applies: – If you are a consumer of our goods or services under Schedule 2 of the C&C Act, we provide you with a warranty that
If any of the products or any of their components is defective, we will either repair or replace it; or
Restore or correct any incorrectly performed aspect of the service or the entire service; or
You are entitled to a full or partial refund if they are defective.
If you are a consumer protected by the C&C Act, you may be entitled to receive notices from us under Section 103 of Schedule 2 of the C&C Act. Regarding this subject:
If you are a consumer as defined by Schedule 2 of the C&C Act and the goods or services we are providing relate to the repair of consumer goods, we will provide you with any notice required by Section 103 of Schedule 2 of the C&C Act. If this applies to you, we will send you a notification.
If we are a repairer of goods that can retain user-generated data, we hereby notify you that the repair of such goods may result in data loss. This only applies if we are a repairer of goods that can save user-generated data.
If we are a repair company and our standard operating procedure is to offer refurbished goods as an alternative to repairing your broken goods or to use refurbished parts in the repair process, we must notify you that the goods you have brought to us for repair may be replaced with refurbished goods of the same type rather than repaired. Furthermore, we would like to inform you that we may use refurbished components in the process of repairing the goods you purchased from us.
A Limit to Our Legal Obligations
You are not subject to the provisions of this section if you do not qualify as a consumer as defined in Schedule 2 of the C&C Act. If you are a consumer as defined by the C&C Act, the provisions of this section have no bearing in any way, shape, or form on limiting either our liability or your rights. If you are not a customer, please do the following: –
To the full extent permitted by law, our liability for breach of an implied guarantee or condition is limited to the delivery of the services again or the payment of the costs of having those services supplied again. This applies to the fullest extent permitted by law.
We are not liable for any loss, including indirect or consequential loss, suffered by you as a direct or indirect result of the services provided by us.
We accept no responsibility for anything contained in another user’s post or any other form of communication that begins with a user rather than with Us.
We do not intervene in any way, shape, or form in the commercial transactions between our users.
When you access our website, you agree to defend, indemnify, and hold us harmless from any claims, actions, damages, costs, and expenses, including legal fees, that arise from or are related to your use of it.
Event of Force Majeure
If a delay is caused by a Force Majeure incident that lasts more than 30 days, we have the right to terminate this Agreement by giving you at least 7 days’ notice. Any event, set of circumstances, or omission over which we could not have reasonably exercised control is referred to as “force majeure.”
Any claim brought by either party against the other arising from these terms and conditions will be heard in Victoria, and you agree to submit to the jurisdiction of those Courts. These terms and conditions will be governed and construed in accordance with the laws of Victoria, and will be interpreted in accordance with those laws.
If any of the provisions in these terms and conditions are found to be invalid under any law, those provisions will be limited, narrowed, construed, or adjusted to the extent necessary to achieve such validity. If this becomes necessary, the invalid provision will be removed from these terms and conditions, while the remaining provisions will remain in full force and effect.
When you visit our website, you may provide us with information that we will treat with the utmost care, and we guarantee that this is our commitment. We, on the other hand, make no guarantees or warranties about the security of any information you may send to us and are unable to do so. The information you send to us is entirely at your own risk, despite our commitment to taking all necessary precautions to ensure that it is kept safe and secure.